Terms & Conditions

Welcome to Secrete Label. By accessing our website and placing an order, you agree to be bound by the Terms & Conditions outlined below. Please read them carefully before using our site or making a purchase.

General

These Terms & Conditions govern your use of the Secrete Label website and any purchases made through it. Secrete Label reserves the right to update or amend these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any revised Terms.

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Products & Availability

All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or change product details without notice.

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Pricing & Payment

All prices are displayed in South African Rand (ZAR) and include applicable taxes unless stated otherwise. Prices may change without prior notice. Orders will only be processed once payment has been successfully received.

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Orders & Confirmation

Orders placed on the Secrete Label website constitute an offer to purchase. An order is confirmed once you receive an official order confirmation email. Secrete Label reserves the right to cancel or refuse any order at its discretion.

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Delivery

Delivery timelines and conditions are outlined in our Shipping Policy. Once an order has been dispatched and handed over to the courier, delivery timelines are managed by the courier service. Secrete Label is not responsible for delays caused by courier partners.

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Returns & Exchanges

Secrete Label does not offer refunds. Exchanges only are accepted in accordance with our Returns & Exchanges Policy.

For hygiene reasons, earrings are not eligible for exchange.

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Risk & Ownership

Risk in the goods passes to the customer upon delivery. Ownership of the goods remains with Secrete Label until payment has been received in full.

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Use of Website Content

All content on this website, including images, logos, text, and product visuals, is the property of Secrete Label. Unauthorised use, reproduction, or distribution of any content without prior written consent is strictly prohibited.

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Limitation of Liability

Secrete Label shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products, to the extent permitted by law.

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Privacy

Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

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Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa.

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Contact Information

For any questions regarding these Terms & Conditions, please contact us via WhatsApp on 078 444 7772.